Donna began her insurance career in April of 2001 at the Bucher-Wallace Insurance Agency where she worked as a Customer Service Representative. In July of 2002, she completed a self-study program and obtained her Property and Casualty License. In September of 2004, she joined Reed, Wertz & Roadman, Inc. as a Commercial Lines Customer Service Representative. She earned her Certified Insurance Service Representative (CISR) designation in September of 2005, her Certified WorkComp Specialist (CWCS) designation in 2006 and her Certified Insurance Counselor (CIC) designation in June of 2010.
She moved to Pennsylvania from Dallas, Texas in March of 2001 after working over 13 years as a Sr. Technical Specialist at a computer software company with job duties ranging from programming to tax application development to customer service. She and her husband relocated to the Pennsylvania area to be near his family in Everett.
She is a 1980 graduate of Winnacunnet High School in Hampton, NH where she was born and raised. She graduated with an A.S. in Accounting in 1982 from Northern Essex Community College in Haverhill, MA before moving to Texas in 1982. She currently resides in Bedford. She is a 2008 graduate of Leadership Bedford County.